Smartlinks respects and values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect the following types of personal information:

1.Information You Provide:

This includes details you voluntarily provide, such as your name, email address, phone number, shipping address, and payment information when placing an order or creating an account.

2.Automatically Collected Information:

We may automatically collect technical details about your device, such as your IP address, browser type, operating system, and the referring website. Cookies and similar tracking technologies may also be used to monitor your activities on our website.

3.Information from Third Parties:

We may receive information about you from third-party platforms, such as social media networks or payment processors.

How We Use Your Information

We use your personal information for the following purposes:

1.Order Processing:

To manage, process, and fulfill your orders, including shipping and invoicing.

2.Customer Support:

To respond to your inquiries, resolve issues, and provide assistance.

3.Marketing Communications:

To send you updates, promotional offers, or other information related to our products and services. You can opt out of receiving such communications at any time.

4.Website Improvement:

To analyze website usage, monitor trends, and enhance our website and services.

Sharing Your Information

We may share your personal information in the following cases:

1.With Third-Party Service Providers:

We may share your data with trusted third-party providers who assist us in our operations, such as shipping partners, payment processors, and marketing agencies.

2.With Legal Authorities:

We may disclose your information to comply with applicable laws, regulations, or legal obligations, or to protect our rights and interests.

Your Rights

As a user, you have the following rights regarding your personal information:

•Access: Request a copy of your personal data.

•Correction: Request correction of inaccurate or incomplete data.

•Deletion: Request the deletion of your personal information.

•Processing Restriction: Request limited processing of your data.

•Data Portability: Request a transfer of your data to another organization.

•Objection: Object to certain types of data processing.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. However, no online system can guarantee complete security.

Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

customercare@smartlinks.com.sa

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant updates will be communicated via a notice on our website or through direct communication.